4G Blog by 4Ginfo.com

News, info, reviews, and opinions on WiMAX, LTE, Clearwire, XOHM, and Sprint 4G

Monday, October 13, 2008

Earlier this month, we at 4Ginfo.com posted an article on how to get your Sprint XOHM device up and running in areas with XOHM outside Baltimore. It has worked successfully for MANY people, allowing people in Dallas, Chicago, etc to sign up for service and access the SUPER fast network. We've heard a lot of success stories and had success ourselves!

Some people have had trouble, though. I mentioned the accounts of a few of them the other day, but over the weekend one of our own employees experienced a bump in the road in Chicago. After being able to access the network without any problems for a while, he began having a problem when using his ExpressCard. Each time he popped it in his computer, he was asked to re-register. Coincidentally, our employee received a phone call from XOHM, welcoming him to the network (has anyone else received such a call? While it's a nice gesture, it seems a little over the top for Sprint to expend such manpower on welcome calls...), and he decided to take the opportunity to try to find out why he was experiencing this problem.

Upon seeing that he was actually outside the Baltimore region, she informed him that the "workaround" is no longer valid - the Network Operations division had halted activations outside Baltimore. She went on to explain that people in Chicago and Dallas will just have to "be patient" until the network is launched in their areas. However, since he has had his device activated for weeks now, she told him that she wouldn't be canceling his service.

Interestingly, another one of our employees has had NO such problems. He is in Dallas and has been able to connect to the network consistently since signing up a couple weeks ago.

If you've had similar problems, or, better yet, a success story, make sure you join in the discussion at 4G Forums!

Labels: , , ,