4G Blog by 4Ginfo.com

News, info, reviews, and opinions on WiMAX, LTE, Clearwire, XOHM, and Sprint 4G

Tuesday, January 13, 2009

We all know that Clear will be taking over XOHM in Baltimore at some point, but neither Clearwire nor XOHM has fully explained how that will effect XOHM users. XOHM's website has some FAQ's on the issue and indicates a couple of interesting points - your XOHM modem won't work in Portland, for instance - but there aren't any "clear" (hardy har har) answers about what will really happen when Clear takes over.

After several chats with XOHM and Clear, I was able to find out the following:

  • Right now, XOHM modems will NOT work on the Clear network, and vice versa. If you take your ZTE tu25 USB Modem to Portland, you will NOT be able to get Clear.
  • When Clear takes over in Baltimore, XOHM modems will NOT automatically work! According to a Clear rep, they are hoping to provide firmware updates for the available XOHM modems at that time - you would have to install a new firmware version before being able to access Clear.
  • If they are UNABLE to create new firmware that would allow XOHM users to use their existing modems when Clear takes over, they will provide an upgrade to a Clear modem free of charge.
  • XOHM users who have signed up for the "$50/month for Life" plan will be allowed to keep that plan when Clear takes over, even though Clear does not offer that same plan.
  • NO ONE seems to know just when this takeover will occur. One estimate placed it at about four months, but there is NO indication that that is an accurate guess.
By all accounts, Clearwire is doing their best to keep things simple for XOHM users and the CEO has repeatedly stated that in the future XOHM and Clear users will be able to roam on each other's networks without a problem. However, it doesn't sound like this can be accomplished without - at the minimum - a firmware upgrade. And just WHEN this will start to effect Baltimore XOHM-er's is still the BIG question.

Discuss the future of XOHM - and its relationship with Clear! - on the 4G Forums

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Wednesday, November 26, 2008

Now that the formation of the new Clearwire company has been approved by the Feds as well as their shareholders, it is expected that the deal will be closing on December 1st. What does that mean for us WiMAX-hungry consumers, though?

The closure of the deal will give Clearwire access to a huge chunk of change (several billions of dollars courtesy of Intel and more) and they are going to put it right to use. Portland, Oregon is reported to be the first market deployed, and that will be happening soon - first quarter 2009 - followed by Atlanta, Las Vegas, and Grand Rapids. The lack of big city names like LA and New York is a bit disappointing, but they are hiring for many positions around the country, including Los Angeles and Texas, indicating that those areas will likely be Clearwire markets at some point.

For now, it's back to waiting for XOHM to switch their test markets (Chicago, Philly, et al) to official XOHM networks!

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Monday, November 24, 2008

DC residents have had unofficial access to the XOHM network for a while now, like folks in Chicago and Dallas, but as of this week they are now a "real" XOHM city! XOHM.com is now including DC in their coverage maps:


Sprint must not be anticipating the Obamas needing WiMAX - the area surrounding the White House is wholly uncovered.

Switching from a test market to an official XOHM area should make a significant difference in the experience for the DC users. No more secret activations!

Are you in DC? Used XOHM yet? Share with us at 4G Forums!

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Thursday, November 20, 2008

ipcs territory map

The Clearwire/Sprint merger may have been approved by the FCC earlier this month, but that doesn't mean the new WiMAX company is now 100% free to forge ahead with all of their plans. At least two companies have expressed a distaste for the merger - first AT&T, who tried to block the merger earlier this year, and also Illinois-based Sprint partner iPCS, who has a history of blocking Sprint from providing service from merged companies in their territories. Citing exclusivity clauses in their contract with Sprint, iPCS has gone to the courts in hopes of barring Sprint from offering any service from the new Clearwire network in their territories, which include areas of Illinois, Michigan, Pennsylvania, Indiana, Iowa, Ohio and Tennessee (check out the map above for more detail on where iPCS reigns).

Fortunately for Sprint/Clearwire, on Monday an Illinois circuit court told iPCS that they must immediately withdraw their request for a restraining order, meaning Sprint/Clearwire can move forward with their WiMAX development plans. This is great news for the new company, especially considering the precedent that was set when the Illinois court sided with iPCS when they complained about the Nextel merger. The court did provide an allowance for iPCS to re-file in the future, but for the time being Clearwire will be allowed to continue their development unfettered.

It has been reported that Clearwire plans on rolling out services in iPCS territories in July of 2009, and they have agreed to notify iPCS of their plans 60 days before launch. While it was reported that July 2009 would be the soonest WiMAX would be deployed in those regions, it was not made clear where exactly the service will become available first or which parts of the region will be covered.

Discuss iPCS vs Clearwire on the 4G Forums

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Monday, October 13, 2008

Earlier this month, we at 4Ginfo.com posted an article on how to get your Sprint XOHM device up and running in areas with XOHM outside Baltimore. It has worked successfully for MANY people, allowing people in Dallas, Chicago, etc to sign up for service and access the SUPER fast network. We've heard a lot of success stories and had success ourselves!

Some people have had trouble, though. I mentioned the accounts of a few of them the other day, but over the weekend one of our own employees experienced a bump in the road in Chicago. After being able to access the network without any problems for a while, he began having a problem when using his ExpressCard. Each time he popped it in his computer, he was asked to re-register. Coincidentally, our employee received a phone call from XOHM, welcoming him to the network (has anyone else received such a call? While it's a nice gesture, it seems a little over the top for Sprint to expend such manpower on welcome calls...), and he decided to take the opportunity to try to find out why he was experiencing this problem.

Upon seeing that he was actually outside the Baltimore region, she informed him that the "workaround" is no longer valid - the Network Operations division had halted activations outside Baltimore. She went on to explain that people in Chicago and Dallas will just have to "be patient" until the network is launched in their areas. However, since he has had his device activated for weeks now, she told him that she wouldn't be canceling his service.

Interestingly, another one of our employees has had NO such problems. He is in Dallas and has been able to connect to the network consistently since signing up a couple weeks ago.

If you've had similar problems, or, better yet, a success story, make sure you join in the discussion at 4G Forums!

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Wednesday, October 08, 2008

An interesting topic has come up at the 4G Forums, regarding some problems that users have encountered trying to use their activated modems in covered areas outside of Baltimore (Chicago, Dallas, etc). The problems range from not being able to connect to XOHM - despite their successful activation via 4Ginfo's workaround - and XOHM double-charging on a Pick Two plan.

Here are some complaints straight from the mouths (keyboards) of XOHM users:

Not working here in Chicago. I did everything correctly and connected once to Xohm service but now it doesnt even give me the option to connect to wimax. I used a few different Baltimore address but still gettting nothing.

I have to start up the connection manager than re insert the data card for it to work. Now on the home page for xohm it says that its an unknown wimax device. Do i need to activate it again on xohm home page? I am getting frustrated.

You may need to call in to XOHM Support. They fouled up my pick 2 plan and charged me twice and still ONLY had my Xyzel Home modem activated on my plan. I have noticed I have had more issues with the express card itself. May take a little patience for that card has to remain connected to the XOHM network in order to pull down some activation updates. Seeing that signal is spotty at current, it may just not be receiving that neccessary update to remain active.

Its hit or miss with the express card. The connection manager will find Xohm service but everytime it tells me to activate service. I have a receipt that shows what I ordered but it always brings me to xohm home page to activate my card, than I put in the mac address. It does this over and over. Very frustrating but I do realize that the service isnt active yet here in Chicago just using the work around. I might give it 30 days than Im going to send back the card and cancel the service.
To be fair, these problems seem to be occurring mainly when people are attempting to use the service OUTSIDE of the official Baltimore area, so things may clear up when those places are officially launched/supported by Sprint/XOHM. The most troubling complaint is the one regarding double-charges and their failure to activate one of the devices on the Pick Two plan. It's true that their system is brand new and a few hiccups are to be expected along the way, but those are pretty fundamental issues that should not be occurring.

Have you had any problems with your service? Or do you have a success story? Share your info on the 4G Forum.

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Tuesday, October 07, 2008

Sprint XOHM coverage has been confirmed in the Dallas/Fort Worth area, but how does it measure up to the great results we got from our Chicago XOHM tests last week?

The results, while not horrible, were not nearly as impressive as what we found in Chicago:

The good: The network is definitely there, and the range was wider than expected - for those familiar with the area, it extended far north of the downtown area, north of LBJ/635

The bad: The network is NOT currently stable. We were not able to stay connected for more than 10 minutes at a time.

We used the SWC-e100 ExpressCard to test the area.

Here is the initial speed test:

dallas xohm speedtest


When we moved closer to downtown, things looked a little better (click to view full size):

downtown dallas speedtest

Here is a ping test to Google (click to view full size):

dallas ping test

And finally, a traceroute, also to Google (click to view full size):

dallas traceroute

Just to contrast, here is a traceroute from the same location using EVDO Rev A (click to view full size):


dallas evdo traceroute


We were only able to test with the SWC-e100 ExpressCard - perhaps the Home Modem, with its powerful antennas and ability to connect to towers that are further away, will fare better.

Don't get us wrong - we were happy just to see WiMAX! Once it officially launches in early 2009, the network is bound to be much more reliable.

Discuss coverage throughout the country on 4G Forums

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