4G WiMAX and LTE Latest Updates

The race for 4G technology is really starting to heat up as CLEAR and Sprint continue to expand coverage, Sprint released their much anticipated HTC EVO, Verizon announced LTE test markets and reports LTE capable phones are in the works! Below are the latest updates in the world of 4G:

WiMAX Coverage News:

Both Sprint and CLEAR have been working hard to bring 4G WiMAX to the following new markets, Richmond, Salt Lake City, St. Louis, Kansas City and expanding coverage in Baltimore. CLEAR has also expanded coverage to Merced and Visalia, California; Eugene, Oregon; and Rochester and Syracuse, New York. Throughout the summer they plan to have coverage in 20 more major cities. On a more unofficial note, there have also been reports from customers in parts of New York and California that they are seeing 4G on their devices, despite the fact that 4G has not yet launched there.

WiMAX Equipment:

On June 4th, 2010 was the date that the HTC EVO was released, the worlds first 3G/4G capable phone! This phone is all about changing the way people use their phones with features such as the mobile hotspot (allowing you to use your EVO's 3G/4G connection to share with up to 8 devices via wireless). The device has been so popular, you currently can't find it in any stores as we all wait anxiously for another shipment. If touchscreen only devices aren't your style, Samsung has come to the rescue with the announcement of the Samsung Epic. This device will be the first 3G/4G phone with a full QWERTY keyboard.

As for WiMAX aircards, Sprint's Overdrive had gotten off to a rocky start because of some firmware issues, however, they have released a new firmware version 2.06.06 which has fixed the issue's users were complaining about. When ordering the Overdrive from 3Gstore, we make sure that every Overdrive shipped has version 2.06.06 pre-installed for you! Sprint has also released the new 250U 3G/4G aircard, which is the first device that includes the option for both a 3G and 4G antenna port (antennas currently work on 3G only). CLEAR announced that they'll be releasing 3G/4G portable hot-spots in July, which have been demanded ever since the popularity of the MiFi2200 3G devices.

LTE News:

As Sprint and CLEAR continue to expand coverage, Verizon has been focusing on their final testing phases (user trials in 5 markets - Boston, Seattle and 3 other unnamed cities). In early May, Verizon showed off their LTE network for the first time in Boston and the results were impressive. During the demonstrations they managed to get an 8.55Mbps download speed and a 2.8Mbps upload speed. Rural users can also start getting excited because they plan to partner with local companies that already have towers and backhaul available - Verizon will provide the LTE equipment and let the local providers manage the towers and backhaul. This strategy is planned to help them meet their goal of covering their entire 3G footprint with full 4G LTE coverage by 2013. Tips are also rolling in, rumoring that Verizon will be launching their 4G LTE service in 25 markets on 11/15/10, with several LTE handsets to follow on "Black Friday", which this year falls on 11/26.

LTE Equipment:

With the rumored LTE release date of 11/15, reports of various handset manufactures developing LTE handsets continue to roll in. RIM (manufacturers of Blackberry) is currently working one of the first LTE handsets for Verizon's LTE! This phone is being dubbed the BlackBerry Storm 3 has some impressive rumored spec's. The phone supposedly will feature a 1Ghz Processor, 1GB of RAM and 8GB of storage. Aside from the storm there might be up to five other LTE phones by next May, from manufacturers such as Motorola, HTC, LG and BlackBerry.

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Things are certainly heating up as we move through the summer months! We're sure there will be plenty of new devices in the upcoming months and can't wait to see Verizon's network first hand. That's all for now, 4G-lovers, but keep coming back for the latest updates at 4ginfo.com, and join in the 4G discussion on the 4G Forums!

2009 in Review: The Year of 4G!

This has been a really exciting year for 4G services! This time last year, 4G services were available in just a select few markets, and after just one year Sprint/CLEAR have expanded their WiMAX coverage to over 30 markets, several new devices made their debut, and Verizon made sure we didn't forget that LTE is on the way. Lets take a look at the highlights of 4G in 2009!

• Sprint/Clearwire Expands 4G WiMax Coverage To New Markets:

• Abilene, TX
• Amarillo, TX
• Atlanta, GA
• Austin, TX
• Bellingham, WA
• Boise, ID
• Chicago, IL
• Corpus Christi, TX
• Dallas / Fort Worth, TX
• Greensboro, NC
• Honolulu, HI
• Killeen, TX
• Las Vegas, NV
• Lubbock, TX
• Maui, HI
• Midland / Odessa, TX
• Milledgeville, GA
• Philadelphia, PA
• Portland, OR
• Raleigh, NC
• Salem, OR
• San Antonio, TX
• Seattle, WA
• Waco, TX
• Witchita Falls, TX

• Cradlepoint integrates support for the new 4G devices onto their router line with a firmware update.

• Sprint, Clearwire’s largest shareholder, expanded it’s network onto the Clearwire infrastructure to become the first national 3G/4G carrier.

• Sprint announced the U301 3G/4G Hybrid Modem, the first Mac-compatible 3G/4G Hybrid device

• Samsung announced and released the Mondi, the first "MID" or Mobile Internet Device to work on the Clear network.

• Verizon completed its initial tests on its LTE network in two lucky cities, Boston and Seattle, and promised coverage to 25-30 markets in 2010.

Going into the new year, we are looking forward to seeing many new developments and advances in 4G. Things that we will be watching for this year include:

• CLEAR and Sprint 4G further expanding their 4G coverage to new markets
• WiMAX-enabled phones (Sprint & LG To Unveil WiMax 4G Phone at CES?)
• Verizon to launch their 4G LTE service
• 3Gstore.com (4Ginfo's sister site) will begin selling Clear & Sprint 4G products and services in the very near future - check 3Gstore.com/clear for updates!
  

It looks like 2010 is going to be a very exciting year for 4G services, so stay tuned for the latest news & information!

Clear 4G WiMAX Maps Available on 4Ginfo!

Clear 4G coverage in Atlanta

CLEAR now has 4G WiMAX networks active in several markets throughout the US - is YOUR hometown covered?

4Ginfo.com has now added an interactive tool to check Clear coverage by city or suburb. Check it out here: 4Ginfo.com/clearmaps

Summer of 4G Recap - Whats New With WiMAX and LTE

These past few months have been exciting times for fans of 4G, from the early adopters who've been waiting for 4G for years to the folks who hadn't even heard of the technology until it became available in their city. We've seen expansion like crazy, the forming of strategic partnerships, and the beginning of a long drawn out battle between WiMAX and LTE for 4G supremacy. Need to catch up on your 4G news? Here's what's been going on this summer:

Clearwire greatly increased the size of its slice of 4G pie by expanding into Las Vegas, Atlanta, and several other cities this summer.

Sprint, Clearwire’s largest shareholder, expanded it’s network onto the Clearwire infrastructure to become the first national 3G/4G carrier.

Comcast Cable and Time Warner Cable, who are both investors in Clearwire, launch (and announce plans to do so) their 4G service on the Clear networks.

Cradlepoint integrates support for the new 4G devices onto their router line with a firmware update.

Samsung announces and releases the Mondi, the first "MID" or Mobile Internet Device to work on the Clear network.

Northern Michigan University becomes one of the first educational institutions to employ WiMAX as an alternative to campus wide Wifi hotspots.

Verizon also joined in the fray, completing its initial tests on its LTE network in two luck cities, Boston and Seattle.

For more updates on 4G, and for all the current news, check back with us regularly here on the 4G blog, and at 4ginfo.com!

Atlanta Gets Clear!

At last, Clearwire has added a second market to their CLEAR network!

(And no, I'm not counting Baltimore, which is still mired in a state of XOHM/Clear confusion).

The lucky market to get Clear WiMAX coverage is Atlanta, and judging by the coverage map provided by Clearwire, the coverage area is fairly large and much of the metro and surrounding area should be covered:

Click for larger view of the Atlanta coverage map

Earlier this year Clearwire promised coverage for Atlanta as well as Las Vegas, Chicago, Charlotte, Dallas/Ft. Worth, Honolulu, Philadelphia, and Seattle, but hadn't made any apparent progress until the inclusion of Atlanta on the Clear site this week. Hopefully the launch of Atlanta means that users in Vegas, Chicago, et al can count on getting CLEAR themselves this year, too!

Discuss Clearwire's coverage in Atlanta on the 4G Forums!

We all know that Clear will be taking over XOHM in Baltimore at some point, but neither Clearwire nor XOHM has fully explained how that will effect XOHM users. XOHM's website has some FAQ's on the issue and indicates a couple of interesting points - your XOHM modem won't work in Portland, for instance - but there aren't any "clear" (hardy har har) answers about what will really happen when Clear takes over.

After several chats with XOHM and Clear, I was able to find out the following:

• Right now, XOHM modems will NOT work on the Clear network, and vice versa. If you take your ZTE tu25 USB Modem to Portland, you will NOT be able to get Clear.
• When Clear takes over in Baltimore, XOHM modems will NOT automatically work! According to a Clear rep, they are hoping to provide firmware updates for the available XOHM modems at that time - you would have to install a new firmware version before being able to access Clear.
• If they are UNABLE to create new firmware that would allow XOHM users to use their existing modems when Clear takes over, they will provide an upgrade to a Clear modem free of charge.
• XOHM users who have signed up for the "$50/month for Life" plan will be allowed to keep that plan when Clear takes over, even though Clear does not offer that same plan.
• NO ONE seems to know just when this takeover will occur. One estimate placed it at about four months, but there is NO indication that that is an accurate guess.

By all accounts, Clearwire is doing their best to keep things simple for XOHM users and the CEO has repeatedly stated that in the future XOHM and Clear users will be able to roam on each other's networks without a problem. However, it doesn't sound like this can be accomplished without - at the minimum - a firmware upgrade. And just WHEN this will start to effect Baltimore XOHM-er's is still the BIG question.

Discuss the future of XOHM - and its relationship with Clear! - on the 4G Forums

Since XOHM made its debut back in September, many early-adopting techies have experienced WiMAX in several cities. Baltimore was XOHM's sole officially covered WiMAX area, although users have been able to semi-stealthily access the network in other areas, including Chicago and Dallas, and now Portland has become the first network to be "Clear".

Clearwire launched their WiMAX network under the brand "Clear" this week in Portland. The network had been active in the area for a month or so, but this week Clearwire finally made things official and began a marketing campaign to get the word out about Clear and what it can do. Since the network has actually been live for several weeks, this official launch didn't bring any changes in and of itself, but it sets the stage for future launches.

Currently, Clearwire is officially operating WiMAX networks in just 2 cities: Portland and the XOHM-covered Baltimore (the name "XOHM" will be phased out and replaced with "Clear" within the next few months), but they also have "pre-WiMAX" networks operating in about 40 markets in North America. These lucky cities will likely be some of the first to get the upgrade to Clear since some of the infrastructure is already in place. Which other cities are on the list to get equipped with Clear is not, well, clear - no places in particular have been named by the company just yet.

While there aren't any details on Clearwire's roll-out plans, their chief strategy officer Scott Richardson made some interesting announcements in the wake of the launch. For one, he said that the plans and pricing for Clear service - which are pretty flexible and affordable as is - will be adjusted after hearing feedback from users in Portland and Baltimore (click here to read more about Clearwire's pricing and plans). Richardson also spoke about a product they'll soon be offering called the "Clear Voice Adapter", which will hook your landline (who still has one?) to the Clear home modem and allow users to make unlimited calls within the US via VOIP for just $25/month.

Finally, the fact that Clearwire is moving forward with marketing and promoting Clear also means that Sprint 4G should be following suit. Remember, Sprint - who owns 49% of Clearwire - will be offering WiMAX service along with EVDO at some point in the near future with the Franklin u300 dual-mode modem.

It takes a long time (and a lot of money) to deploy a brand new network like this, so patience is obviously going to be important for those of us not living in Portland or Baltimore. However, it looks like Clearwire is either unaffected by or just ignoring the economic troubles plaguing most of us and seem to be moving quickly!

Discuss the Clear launch on 4G Forums

The newly formed Clearwire is only a week old, but they are wasting no time picking up where Sprint left off and moving forward with their new brand. As you probably know by now, the closure of the merger between Clearwire and Sprint's WiMAX division gives Clearwire all of Sprint's WiMAX assets as well as access to several billion dollars of investment money from the likes of Google, Intel, and of course Sprint.

Clearwire's WiMAX service is called "Clear", and XOHM is being re-branded to match. As far as we can tell, there won't be any interruption in service for users already signed up with XOHM - it's simply a matter of re-branding. The new Clear WiMAX network debuted in Portland last week, and while the new clear.com website does NOT bother giving us any sort of coverage map to look at, you can type in an address and see if service is available. You can't take a look at the plans or see how much the modems cost unless you confirm your coverage first, so I used the Portland Fire Department's address and was able to peruse their offerings. Here's what I found:

Essentially, Clear's service structure is set up very similarly to XOHM's. You have the option of "home" service with a Motorola home modem - it plugs into the wall and then you can connect either via ethernet or hook it up to a regular WiFi router - or "mobile" service with a Motorola w100 USB dongle. Like XOHM, Clear has no-contract options, but you also have the option of signing a 2-year Clear contract and getting some discounts, including waivers of the $35 activation fee. The cost of the devices themselves is the same whether you sign the contract or not, though - $49.99 for the USB dongle and $175 for the home modem - so I would imagine that most people will opt to steer clear of contracts (pun 100% intended).

The other interesting thing that Clear has done with their plans is give you options for speed with the home modem and usage with the USB device. With the home modem, you are guaranteed unlimited bandwidth (let's see how long that lasts), but you can choose the speed you pay for: $20/month for 768 Kbps/128 Kbps, $30 for 3.0 Mbps/384 Kbps, or $40 for 6.0 Mbps/512 Kbps. With the USB modem, you are limited to 4.0 Mbps/384 Kbps, but you can choose from three bandwidth plans: 200mb for $30, 2GB for $40, or unlimited (again - enjoy it while it lasts!) for just $50/month.

While these new plans offer a lot of flexibility and can help occasional users save money by giving them a cheap, low-usage option, it all seems a bit much. Even the most expensive plans offered by Clear are still very competitive - and cheaper than EVDO - so I doubt many customers will choose to forgo the potentially awesome speeds Clear can offer in favor of saving $10 a month.

Discuss the CLEAR plans and products on the 4G Forums

Now that the formation of the new Clearwire company has been approved by the Feds as well as their shareholders, it is expected that the deal will be closing on December 1st. What does that mean for us WiMAX-hungry consumers, though?

The closure of the deal will give Clearwire access to a huge chunk of change (several billions of dollars courtesy of Intel and more) and they are going to put it right to use. Portland, Oregon is reported to be the first market deployed, and that will be happening soon - first quarter 2009 - followed by Atlanta, Las Vegas, and Grand Rapids. The lack of big city names like LA and New York is a bit disappointing, but they are hiring for many positions around the country, including Los Angeles and Texas, indicating that those areas will likely be Clearwire markets at some point.

For now, it's back to waiting for XOHM to switch their test markets (Chicago, Philly, et al) to official XOHM networks!

DC residents have had unofficial access to the XOHM network for a while now, like folks in Chicago and Dallas, but as of this week they are now a "real" XOHM city! XOHM.com is now including DC in their coverage maps:


Sprint must not be anticipating the Obamas needing WiMAX - the area surrounding the White House is wholly uncovered.

Switching from a test market to an official XOHM area should make a significant difference in the experience for the DC users. No more secret activations!

Are you in DC? Used XOHM yet? Share with us at 4G Forums!

The Clearwire/Sprint merger may have been approved by the FCC earlier this month, but that doesn't mean the new WiMAX company is now 100% free to forge ahead with all of their plans. At least two companies have expressed a distaste for the merger - first AT&T, who tried to block the merger earlier this year, and also Illinois-based Sprint partner iPCS, who has a history of blocking Sprint from providing service from merged companies in their territories. Citing exclusivity clauses in their contract with Sprint, iPCS has gone to the courts in hopes of barring Sprint from offering any service from the new Clearwire network in their territories, which include areas of Illinois, Michigan, Pennsylvania, Indiana, Iowa, Ohio and Tennessee (check out the map above for more detail on where iPCS reigns).

Fortunately for Sprint/Clearwire, on Monday an Illinois circuit court told iPCS that they must immediately withdraw their request for a restraining order, meaning Sprint/Clearwire can move forward with their WiMAX development plans. This is great news for the new company, especially considering the precedent that was set when the Illinois court sided with iPCS when they complained about the Nextel merger. The court did provide an allowance for iPCS to re-file in the future, but for the time being Clearwire will be allowed to continue their development unfettered.

It has been reported that Clearwire plans on rolling out services in iPCS territories in July of 2009, and they have agreed to notify iPCS of their plans 60 days before launch. While it was reported that July 2009 would be the soonest WiMAX would be deployed in those regions, it was not made clear where exactly the service will become available first or which parts of the region will be covered.

Discuss iPCS vs Clearwire on the 4G Forums

A few weeks ago we broke the news that a tri-mode WiMAX/EVDO/HSDPA USB device was on the way, the Franklin U300. There is a lot of excitement surrounding the debut of this device, especially as more and more people are having success with WiMAX.

So where is it?!

Well, it's not here yet, but rumors have surfaced about pricing. These aren't official announcements, but the information sounds reasonable and will most likely prove to be true.

The full retail cost of the device itself - AKA the cost you pay without signing up for a 2-year contract - is alleged to be in the $300 range, comparable to the price of EVDO devices and phones without a contract. However, when you purchase it with a contract I'm sure it will be far cheaper.

As for the price of the service, it is rumored to be set at $79.99/month and require a 2-year contract. The EVDO service will be limited to 5GB, and the WiMAX will be unlimited (for now - Sprint has already hinted at applying a similar limit to WiMAX in the future).

Stay tuned for more information!

Read more and get the full specs on 4Ginfo.com
Discuss the U300 and other WiMAX devices on the 4G Forums

Apple prides themselves on always being on the cutting edge of technology - who had an MP3 player before we all got hooked on iPods? - and it looks like they're aiming to be one of the first manufacturers to jump on the WiMAX bandwagon.

It has been reported that devices like the iPod Touch and some notebooks may soon come equipped with WiMAX chips - in Korea, anyway. Apple and Korean provider KT Corp have signed a "memorandum of understanding," which, while not equivalent to an official partnership, does indicate that Apple is interested in the technology. It makes sense that they would choose Korea as their first market for WiMAX devices, since WiMAX has been available for a while now and covers a large number of subscribers.

Interestingly, one device the Korean market WONT be seeing WiMAX on is the iPhone. Korea hasn't even allowed the iPhone 3G to be sold in the country because Korea requires all smartphones to comply with the WIPI (Wireless Internet Platform for Interoperability) standard, which requires that online-capable phones support Java as well as certain types of executable code. The requirement doesn't apply to the iPod Touch or MacBooks, so Apple would be allowed to integrate WiMAX on those devices.

While it is certainly exciting to see WiMAX expand to other devices, remember that there are a lot of downsides to integrated devices...

Discuss Apple's WiMAX plans on the 4G Forums

It looks like we might be able to add Kansas-ites to the list of lucky Americans with access to WiMAX soon!

It won't be via Sprint's XOHM network, though. ­Instead, local company Nex-Tech, a subsidiary of Rural Telephone Service Company, has ordered WiMAX network kits from Redline Communications in order to create a for a multi-city WiMAX network. A lot of rural areas in Kansas are currently unavailable to access high speed services like DSL or cable, so this will be a big upgrade for them and will likely prove to be very popular.

Justin McClung, Internet Solutions Manager at Nex-Tech had this to say about the plans:

"Our customers have come to expect a high level of service from Nex-Tech. Deploying Redline's high capacity 3.65 GHz WiMAX base stations eliminated the issues we encountered using other wireless solutions, including mitigating interference, ensuring high levels of throughput and delivering the Quality of Services (QoS) support we needed for a successful business model. With Redline's 3.65 GHz WiMAX solutions, we can maintain user confidence, reliability and significantly increase upstream and downstream throughput."

Nex-Tech has estimated that the network will be ready to roll out in November in areas including Hays and Great Bend.

Discuss this development and other coverage areas on the 4G Forums

An interesting topic has come up at the 4G Forums, regarding some problems that users have encountered trying to use their activated modems in covered areas outside of Baltimore (Chicago, Dallas, etc). The problems range from not being able to connect to XOHM - despite their successful activation via 4Ginfo's workaround - and XOHM double-charging on a Pick Two plan.

Here are some complaints straight from the mouths (keyboards) of XOHM users:

Not working here in Chicago. I did everything correctly and connected once to Xohm service but now it doesnt even give me the option to connect to wimax. I used a few different Baltimore address but still gettting nothing.

I have to start up the connection manager than re insert the data card for it to work. Now on the home page for xohm it says that its an unknown wimax device. Do i need to activate it again on xohm home page? I am getting frustrated.

You may need to call in to XOHM Support. They fouled up my pick 2 plan and charged me twice and still ONLY had my Xyzel Home modem activated on my plan. I have noticed I have had more issues with the express card itself. May take a little patience for that card has to remain connected to the XOHM network in order to pull down some activation updates. Seeing that signal is spotty at current, it may just not be receiving that neccessary update to remain active.

Its hit or miss with the express card. The connection manager will find Xohm service but everytime it tells me to activate service. I have a receipt that shows what I ordered but it always brings me to xohm home page to activate my card, than I put in the mac address. It does this over and over. Very frustrating but I do realize that the service isnt active yet here in Chicago just using the work around. I might give it 30 days than Im going to send back the card and cancel the service.

To be fair, these problems seem to be occurring mainly when people are attempting to use the service OUTSIDE of the official Baltimore area, so things may clear up when those places are officially launched/supported by Sprint/XOHM. The most troubling complaint is the one regarding double-charges and their failure to activate one of the devices on the Pick Two plan. It's true that their system is brand new and a few hiccups are to be expected along the way, but those are pretty fundamental issues that should not be occurring.

Have you had any problems with your service? Or do you have a success story? Share your info on the 4G Forum.

Sprint XOHM coverage has been confirmed in the Dallas/Fort Worth area, but how does it measure up to the great results we got from our Chicago XOHM tests last week?

The results, while not horrible, were not nearly as impressive as what we found in Chicago:

The good: The network is definitely there, and the range was wider than expected - for those familiar with the area, it extended far north of the downtown area, north of LBJ/635

The bad: The network is NOT currently stable. We were not able to stay connected for more than 10 minutes at a time.

We used the SWC-e100 ExpressCard to test the area.

Here is the initial speed test:

When we moved closer to downtown, things looked a little better (click to view full size):

Here is a ping test to Google (click to view full size):

And finally, a traceroute, also to Google (click to view full size):

Just to contrast, here is a traceroute from the same location using EVDO Rev A (click to view full size):

We were only able to test with the SWC-e100 ExpressCard - perhaps the Home Modem, with its powerful antennas and ability to connect to towers that are further away, will fare better.

Don't get us wrong - we were happy just to see WiMAX! Once it officially launches in early 2009, the network is bound to be much more reliable.

Discuss coverage throughout the country on 4G Forums

Now that we've confirmed that there is indeed XOHM available in Chicago (albeit unannounced), it's time to put it to the test!

On the official XOHM site, potential speeds are quoted at 2 - 4 Mbps download and 0.5 - 1.5 Mbps up. There have been rumblings that the actual speeds don't live up the hype, but here's what we found:

Zyxel Mac206M2 Home Modem: We tested the Zyxel directly connected via ethernet to a Mac Powerbook running Leopard. We performed three tests, about 3 hours apart, to account for fluctuations. Those internal antennas built into the modem must really do their job - the average download speed was about 4.5Mbps, faster than XOHM's promises. The upload speed averaged at about 1.2, which, while not as impressive when compared to the download, is still well within the range quoted by XOHM. So far, so good!

For the Samsung SWC-E100 ExpressCard, we switched to a Toshiba laptop running Windows Vista Home (remember: the ExpressCard does NOT work with Macs). Despite the fact that we were in the same location, the results were markedly different. Download came in at 3.1Mbps and upload at just 0.8, right in the middle of XOHM's promise but disappointing after seeing how the Home Modem did.

It is definitely very exciting to see these types of speeds. The true test, though, will be how it holds up as the service becomes more popular and the network traffic increases.

For screenshots and more, check out 4Ginfo.com

As you may have noticed - or read on the 4G Forums! - there have been XOHM sightings in areas besides the officially announced Baltimore region.

So how can you access the network? You need to register your modem and service, but you need to use an address that IS covered in Sprint's official Baltimore network.

No problem! We have created a super-simple step-by-step set of instructions so that you can get your modem up and running in places like Dallas, Chicago, or Philadelphia. Check it out on 4Ginfo.com and start XOHM-ing!

Any time a new technology launches, there are bound to be a few questions - and manufacturers/providers/etc aren't always exactly thorough about making things clear.

Case in point: Sprint's confusing home vs mobile XOHM coverage.

Sprint is currently offering two WiMAX devices, one billed as a "home modem" that you use like a standard modem (plug into a power supply and then connect to your computer via an ethernet cable OR plug it into any standard wireless router and access it wirelessly) and the other is an ExpressCard. When you go to check coverage on the XOHM site, you are given two options: search for coverage for "mobile devices" or for "modems." Depending on which you select, the coverage map looks different - but what is the difference between the two?

After searching both the official site and performing an extensive good old fashioned Google search and coming up empty, I decided to bite the bullet and call XOHM. Wireless providers are notorious for not having the greatest customer and technical support (which is why you buy from 3G Store!), so I was very interested (and a tad nervous) to see how Sprint would do with their brand new service. Would the reps be knowledgeable, considering the newness of the service?

Well, it took me three calls with three different reps to get an answer that made sense. I asked the same question each time: "What is the difference between the 'modem' and 'mobile device' coverage shown on your maps?"

The first time I called, the man who answered (who, to his credit, was very nice and professional) listened to my question and responded as if he'd heard this inquiry a thousand times. He confidently explained that XOHM operated on two different frequencies and that the home modem could only access the coverage marked as "modem" and the ExpressCard (and other mobile devices, such as internal laptop modems) would be covered by the other service area. I had never heard of this before and it didn't make any sense. Why would they need or want to create essentially two separate networks that could only be accessed by certain devices?

So I called again, hoping to get a different employee. Another very nice man answered, and like his coworker was more than happy to answer my question. His answer was completely different, though. According to Rep #2, there was only one frequency and any device could access it as long as you're in the coverage area. When I pressed further, asking why the map shows two different coverage areas depending on which type of device you choose, he was stumped. He put me on hold to ask a supervisor; when he came back he told me he wasn't sure WHY the map was like that but that, don't worry, the service was the same and either device would work. I politely asked him to ask again, figuring that there must be SOME reason that they created the map in that fashion - there must be a difference! When he returned after asking another supervisor, he informed me that there was no reason for the maps to be that way and it must have been a mistake.

Strike two.

I called again, because neither answer that I received was remotely satisfactory. With Rep # 3, I finally hit the jackpot with a man who had clearly been paying attention to Sprint's training videos. He explained that the home modem - the Zyxel coffee maker-shaped modem - has very strong omni-directional antennas built into it, and thus the range when you are using it is much wider than when you use an ExpressCard. With the home modem, you'll be able to access XOHM from further away from the tower - which explains the two parts of the coverage map. In other words, there is indeed just ONE type of signal coming off the towers, the home modem's strong built-in antennas simply let you access it from a wider range.

Even though it took a few calls, I would like to mention that all three of the gentlemen were very polite. It just seems that Sprint hasn't been able to provide comprehensive training on their new service yet.

Join the discussion at 4G Forums

The official launch is still two weeks off, but Sprint's XOHM network is already up and running in Baltimore and some of the surrounding suburbs. They've also released pricing information - and it's good news! You DON'T need a contract, and the prices are very reasonable: plans include a $10 Day pass, $25 monthly Home Internet service and $30 monthly On-the-go service. Special launch pricing also includes a $50 "Pick 2 for Life" monthly service option that covers 2 WiMAX devices!

Some pertinent details from the release:

• No long-term commitments or contracts are required, freeing customers from restrictive long-term subsidized plans
• Monthly home, on-the-go and day-pass Internet plans provide service choices
• A single monthly charge covers service for multiple WiMAX access devices
• WiMAX devices are purchased like other computing/consumer electronic devices
• XOHM broadband service is self-activated and includes future updates capability

If you live in the Baltimore area, check out the coverage map to see if you are lucky enough to be in the service area:


It's not incredibly wide spread yet, but there's enough coverage to give it a try.

Obviously, you will need a modem. It looks like they are launching with a $79.99 home modem, a $59.99 ExpressCard, and a USB modem. Here's a look at the MAX-206M2 by ZyXEL modem:

The ExpressCard:
And the USB modem:
Now for the bad news on these devices: neither the ExpressCard NOR the USB modem are compatible with Mac!! We hope that sometime in the near future when the network is a bit more widespread we will be able work on some sort of work-around like we did back before EVDO devices offered official Mac support, so stay tuned.

Read the full press release on 4Ginfo.com
Discuss the launch/pricing on 4G Forums